At Anerley Flowers, we believe that every customer deserves a seamless and inclusive online experience when visiting our website and ordering beautiful arrangements. Accessibility is not just a requirement—it's a core value embedded in the way we deliver our services and interact with every visitor. We are committed to making sure that all Anerley customers, regardless of ability, can order Anerley Flowers online with ease, convenience, and confidence.
Our website is developed and maintained to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. This ensures that our digital presence follows the recognised international standards for accessibility, focusing on providing perceivable, operable, understandable, and robust experiences for everyone.
We continuously review and update Anerley Flowers' online ordering systems and content to uphold the criteria set by WCAG 2.1 AA. This includes clear navigation, logical page structure, accessible forms, and alt text for images, creating a platform where all customers can independently find information and place orders without barriers.
The Anerley Flowers website is engineered to be fully compatible with major screen readers such as JAWS, NVDA, and VoiceOver. We use appropriate semantic HTML elements, ARIA (Accessible Rich Internet Applications) roles, and intuitive controls so that our content is correctly interpreted and easily navigated by customers using assistive technologies. Whether searching for specific arrangements or browsing seasonal bouquets, all customers can access every part of our site with the assistance of screen readers.
To help everyone—including individuals with low vision or colour blindness—our website features a high-contrast design and readable fonts. Text and interactive elements are designed to stand out clearly against backgrounds, enhancing visibility and reducing eye strain. Colour choices are made to meet or exceed WCAG guidelines for contrast ratios, helping ensure that all information and order options are easy to read and engage with.
Accessibility is an ongoing commitment at Anerley Flowers. We regularly test our website with a variety of assistive technologies and invite feedback from users to learn how we can further enhance the online experience. Our staff also participates in accessibility awareness training to stay updated with best practices.
If you experience any difficulty accessing information, using online features, or placing an order on our website, please reach out to our dedicated support team. We welcome your feedback and take every comment seriously in our ongoing effort to make Anerley Flowers accessible to all customers. Your insights help us identify areas for improvement and provide direct assistance where needed.
By prioritising accessibility in our technology and design, Anerley Flowers ensures that every customer can enjoy the joy of giving or receiving flowers—no matter their abilities or preferred method of access. Our ongoing efforts mirror our dedication to serve the entire Anerley community with dignity, ease, and genuine care. Thank you for choosing Anerley Flowers for your floral needs and for helping us make our website even more welcoming to everyone.
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